FAQ

Default solution folder, feel free to edit or delete it.

Is ASIN Tool restricted to a specific country?
Nope, ASIN Tool can access Amazon servers in Germany, Japan, Canada, United Kingdom, France, and the United States. Your desired locale is selected during S...
Tue, Jul 22, 2014 at 4:32 AM
I’m having problems importing a file. What am I doing wrong?
First, check the file’s format. The ASIN Tool system only accepts .csv files, which are different than Microsoft Excel or OpenOffice Calc file formats. Secon...
Mon, Oct 22, 2012 at 9:37 AM
My search attempt returned an error. What happened?
The error occurs when Amazon’s servers time out due to their built-in request limitations. During peak business hours, these limitations are more quickly re...
Fri, Jan 17, 2014 at 12:40 AM
Can I export product attributes other than what is listed?
Yes! We offer custom modules for customers looking to maximize their ASIN Tools search results. These modules offer additional export product attributes, su...
Tue, Mar 4, 2014 at 3:23 AM
An error occurred during my search. What happened?
Amazon’s servers reached their built-in request limitations during your search, so ASIN Tool bookmarked the last item completed. When Amazon’s servers reset...
Thu, Sep 19, 2013 at 1:35 PM